Monday, March 31, 2014

Online shopping experiences


A few weeks ago I shared my experience shopping online with Recreate Yourself. So today I wanted to do something similar, taking a step away from beauty products for a moment I want to share with you two of my favourite online websites for buying clothes. Surf Stitch, and Lucy in the sky. These are both Australian based sites, with reasonably cheap clothes that are great quality. I’ll start with Lucy in the sky as I’ve shopped with them over 10 times for a number of years.

I haven’t placed an order with Lucy for awhile now, mainly because I don’t go out as much as I used to and I don’t have a need for new dresses! The selection of clothing is fantastic; there are a number of choices for dresses, skirts, tops etc. The pricing is great, most dresses are well under $100 and they offer free express postage for orders over $30! And usually when I place an order it arrives the next day! The great thing is they offer free returns for full priced purchases; you just need to print out a postage label that they send you. I’ve never had to return items though, mainly because I used to think it was a huge hassle.  

What I have noticed about the clothing and the brands they offer is that some other stores and websites offer the same if not similar item for about twice the price. I purchased a coat from Lucy a few years ago for $85 and I noticed a store near me had a pretty similar coat (it was a different colour) at around $135!

The only issue I have with Lucy, which is also a risk when purchasing clothing online is the sizing. I have purchased items before that have been a size 12, when it arrived it was more of an 8 or 10! And sometimes the item is a little big! But majority of the time I have a great experience with them and I continue to buy from them and so do my friends.

Next up I’ll tell you about Surf Stitch, I have purchased from them a few times and have always been impressed, not only with the products but also the service. They also offer free postage! I took a gamble once and purchase swimwear, needless to say the swimwear wasn’t the correct sizing for me, which I had expected. But the great thing about Surf Stitch is that with orders over $50 they send you a postage label and returns form with your order anyway. So I was easily able to return the items and receive a refund! Because I knew how awesome this process was, I had no issue purchasing clothing from them for Birthday and Christmas presents. I didn’t need to return any, but I purchased from them because I knew I had this option.

The communication from the Surf Stitch staff is also amazing. During the Christmas/New Year period I wanted to purchase some sunglasses, and I couldn’t find the ones I wanted locally, luckily I found them on Surf Stitch and they were reasonably priced, and also they had a 20% off special at the time. I was a little bit concerned about how well the sunnies would travel. So I contacted the Surf Stitch staff and asked how they were transported etc. The feedback I received was very prompt and I felt confident purchasing my sunnies online.

The last great thing about Surf Stitch is that they are always have discount promotions and sales, usually if you purchase over a certain amount you get a certain percentage off! I used one of these promotions to also purchase Christmas and Birthday presents so that was great! I love Surf Stitch so much that I have recommended them to my friends and family. My dad even bought my Christmas presents off their site!

Have you experienced either of these stores or know any other great online clothe shops?

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